You may return your purchase within 30 days from receipt for a full refund (excluding shipping and handling charges). If the return falls outside of this period, or the item is worn, damaged, or not in its original packaging, Reebok cannot guarantee that the product refund request will be honoured.

Apparel returns can only be accepted if the original label/hang tag has not been removed.

• Please complete the return form section on the return form, and include it in your parcel.
• Please make sure you pack the item in its original packaging including the original and attached hangtags / labels in the case of clothing items.
• Use the return label for addressing the parcel.
• For your convenience, we will arrange collection of your items. Please call UPS at 08457-877877 (Mon-Fri 08:00h-20:00h, Sat 08:00h-14:00h) to arrange a convenient time.
• Please allow at least 30 days from the day we receive your return for account crediting.

Before calling UPS, please have the following information at hand:

• The UPS package number on the return label
• Your pick up address
• A preferred date for pick up

Delivery/Returns

Delivery:

If UPS does not reach you on the first attempt, they will leave a delivery notice with the shipment number and a number to call UPS to select new delivery time.

UPS will make 3 delivery attempts, even if you do not contact UPS after receiving the delivery notice.

Returns:

You must call UPS to arrange pick up or bring the package to a UPS facility.

Place the return label in the pouch. A UPS driver will come to collect the package and give you a receipt. There is no extra cost for pick up or shipment.

Before calling Customer Service please have the following information at hand:

• Customer number
• Order number
• Collection address
• Telephone number
• Preferred collection day

Please allow at least 30 days from the day we receive your return for account crediting.