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Returns & Exchanges

Thank you for your order. Reebok is committed to providing our customers with a superior level of service. Your order has been carefully packed and thoroughly inspected, and we hope you are pleased with the items you have selected. Immediately upon receipt, please:

Carefully inspect the contents for any physical defects or shipping damage.
Verify that the correct products were shipped.

If for any reason you're not satisfied, see the instructions below regarding our Returns Policy. If you have questions or concerns about your order, please send us an e-mail or call us at 866-870-1743.

What is your return policy?

Reebok offers free returns for all products excluding YourReebok.You may return your purchase within 30 days from receipt for a full refund (excluding shipping and handling charges). If the return falls outside of this period, or the item is worn, damaged, or not in its original packaging, Reebok cannot guarantee that the product refund request will be honored.

Apparel returns can only be accepted if the original label/hang tag has not been removed.

To return a product, please follow the instructions below:

Please complete the return reasons section on the return form, and include it in your parcel
Please make sure you pack the item in its original packaging including the original and attached hangtags / labels in the case of apparel items
Use the return label for addressing the parcel

YourReebok Return Policy

YourReebok products are custom made for you. That means we cannot accept returns, except for manufacturing defects. If you have a question regarding defective merchandise returns, please contact us at 1-866-870-1743 or please send us an e-mail using our online form.

What is the return policy for cardio equipment?

Unrestricted returns up to 30 days from shipping date. After 30 days of ship date, you must speak with a customer service representative about replacement parts and maintenance.